Your Award-winning Managed IT Services Provider
Based in Pittsburgh, PA
Managed IT Services for Predictable & Reliable IT
vCIO IT Strategy & Planning
Our Virtual CIO service offers in-depth business and technology planning, risk assessment, and prioritized action plans to propel your organization forward. A comprehensive 7-year budget meticulously tracks operating and lifecycle costs while offering data-driven improvement recommendations by quarter and year. Therefore, you gain clarity and predictability over your IT expenses.
Proactive IT Maintenance & Auditing
We prioritize prevention over the pain of fixing consequences. During onsite and remote measures like scheduled audits, best-practice improvements, backup testing, and trend analysis, we help ensure your IT systems run smoothly and more securely.
Help Desk IT Support
Receive prompt and reliable managed IT support, both onsite and remote, including vendor coordination and root cause resolution. Further, every request is handled directly by a skilled technician, and we never miss technical support calls.
IT Security & Monitoring Tools
Experience the advantages of round-the-clock monitoring services, offering real-time alerts to our skilled technicians who promptly tackle and resolve issues. Our system, diligently crafted for the needs of Pittsburgh small businesses, is a product of years of dedicated development that you can benefit from on day one.
Also included is our default deployment of cutting-edge security tools, including advanced Endpoint Detection and Response (EDR), web threat filtering, monitoring, backup, and patch management.
See What Others Are Saying About Next7 IT
We strive to be the best Managed IT Service Provider (MSP) in Pittsburgh, but don’t take it from us, take a look at what our clients have to say:
Beyond Managed Services: IT Consulting and Projects
We’ve got this. If you are looking for a hassle-free experience from start to finish and a quality work product, our expert team of IT consultants has the answer. With us, you’ll always receive a detailed quote and statement of work prior to project execution, so there are no surprises. Plus, our designated project lead will check in with you weekly to provide updates. At the end, every project undergoes a thorough quality assurance check before completion.
Supplementing managed it services, we’ll deliver the project work you need, with no headache. We make sure you are happy with our service.
The Right IT Service Process + The Right People = Results
We combine the right process with the right people, along with consistent execution, to achieve the predictable results that your organization needs. Because of this, top-performing Pittsburgh organizations choose us for expert managed IT services and IT consulting.
We Care About Your Success
It’s in our DNA. When our enthusiastic, highly skilled team combines with our carefully refined managed IT service process, we create exceptional results for you.
Proudly recognized as a 2024 winner of MSP 501 for two years in a row and one of the best MSPs in the world, we exist to help you achieve IT success and reach your Pittsburgh organization’s goals.
IT Insights From the Next7 Team
Managed IT Services FAQ
What size businesses do we support?
We typically support businesses with 5 to 300 users, acting as a complete managed IT service or as a supplement to your existing IT team.
What happens during onboarding?
How do we get support?
You can get support through the online support form, by emailing us at [email protected], or by calling us at 412-573-9684.
What improvements should I expect to see?
First, we’ll baseline your environment pre-onboarding and post-onboarding so you can see the difference. Before starting the program, most new clients have an IT best practice score of around 35%. However, onboarding with us typically increases the score by 10% because we correct many issues during this time.
After onboarding, we’ll create a prioritized list of recommendations, emphasizing any missing high-risk security controls. We’ll provide a score to show the results of our ongoing IT best practice audits (once per quarter).
Clients in our managed IT services program for several years can expect their best practice scores to increase to 85-95%.
Does my business need to be based in Pittsburgh?
We support clients all over the United States, so you can take advantage of our IT management expertise no matter where you are. If onsite work is needed, we’ll coordinate to ensure it happens.
How do you handle remote workers?
Nearly all of our clients have remote workers, and some are fully remote. We have years of experience deploying solutions that work not just in the office but also remotely. When it comes time to replace equipment, we handle the staging of new equipment, shipment, and setup with remote workers. We provide clear instructions and a white-glove experience no matter where the client is at.