Managed IT Services

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Managed IT Services for Pittsburgh Small Businesses

With our award-winning managed IT services in Pittsburgh and beyond, we become your IT department and proactively monitor your equipment by working behind the scenes to stop problems before they impact you. And when you need help with something, we’re there quickly with a resolution.

 
2024 Winner of Channel Futures MSP 501 Award

Why do you need Managed IT Services?

Choosing the right Managed IT Services gives you complete peace of mind that all your IT needs will be met, without needing to hire new staff. Next7 IT’s award-winning managed IT Services have been tailor-made to provide exceptional results, helping you to focus more on growing your business, and less on your IT needs.

Next7 IT offers managed IT solutions to clients in Pittsburgh, the surrounding areas, and clients all across the country.

Better Security

Technology risk is much higher than it used to be. The best way to protect businesses is to plan and prepare before an incident occurs. Our proactive approach to auditing, maintenance, and gap analysis helps ensure our clients do not experience the consequences of insecure IT.

Better Productivity

When managed IT is diligent about following a maintenance routine, is proactive about finding problems before they become impactful, and is responsive when an issue does occur, it results in an incredibly positive impact on productivity. By proactively maintaining your IT systems, problems are often resolved before you’re even aware of them instead of waiting for problems to escalate until they become critical.

Better Planning

When was the last time you enjoyed a last-minute fire drill? We plan and budget for a client’s next seven years. We are so committed to this that it’s in our company name. You’ve never had a budget as good as the one we provide. We track every piece of IT equipment and plan for the day it will need to be replaced, list every potential project, and show costs for other IT-related expenses. You’ll know how much to budget each quarter for the next seven years. With this, you can plan effectively and more easily adjust to your own business’s cycle.

Better Managed IT Services

What makes us different? First, our intense diligence around proactive service and planning. We don’t leave it to chance or when we feel like it. Second, we have a dedicated proactive services department whose sole focus is to help identify and prevent problems and risks before they occur. Third, we schedule our work at least one year in advance. With this approach, we can deliver better security, productivity, and planning for our clients.

You have better things to do than worry about IT. Let us take care of what we do best so you can focus on what you do best.

The Four Components of Managed IT Services

Here’s what you can expect from Next7 IT’s award-winning managed IT services. All of these services are wrapped up in one package. From help desk IT support to IT maintenance, tools, and auditing, our managed IT services take care of everything, allowing you more time to focus on your business.

vCIO IT Strategy & Planning

From personalized vCIO guidance to long-term strategy, budgeting, and risk assessment, align your IT with your business’ vision.

Proactive IT Maintenance & Auditing

Comprehensive auditing & meticulous maintenance helps business anticipate IT issues & improve security with proactive IT services.

Help Desk IT Support

Get fast, reliable, and award-winning IT support for your small business so you can focus on your business.

IT Security & Monitoring Tools

Elevate your IT defense with state-of-the-art security and monitoring tools for small businesses.

Why You Need an Award Winning Pittsburgh MSP

An MSP that delivers service the right way will take complete ownership of your IT, apply a baseline of tools and best practices, audit your enviornment for risks, become a trusted advisor on how to improve your company’s unique situation, and provide exceptional support when needed.  With technology evolving so quickly, it can often be hard for companies to keep up with shifts in technology. Choosing the right MSP can help keep you up and running, up-to-date, as well as help to stop downtime, providing predictability and increasing productivity of your biggest expense – your people.

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Service
Co-Managed
Fully Managed
Tools & Security
Monitoring
Configuration Change Monitoring
Patch Management
CrowdStrike EDR & Antivirus
DNS Web Filtering
File-Based Cloud Backup
Reactive Support
Helpdesk Support
T&M
Vendor Management
T&M
Skilled Techs Answer Within 60 Seconds
No Outsourced Helpdesk
Root Cause Analysis
Strategy & Planning
Virtual CIO Strategy Meetings
7-Year IT Budgeting
Business & Technology Planning
Business Risk Identification
Business Case Recommendations
Best Practice Alignment Scoring
Audit & Maintenance
Scheduled Onsite Proactive Visits
Scheduled Audits of Best Practices
Scheduled Regular Maintenance
Proactive Response to New Threats
Quarterly Testing of Backups
Professional Services
Quote & Statement of Work Process
Designated Project Lead
Weekly Project Updates
Quality Assurance Process
Clear Invoicing

Beyond Managed IT Services

IT Consulting & Projects

We’re there for you when you need to get things done. Our IT project excellence can drive results for your business so you can focus on what you do best. We use clear quotes and a dedicated quality assurance process.

We Would Love to Hear From You

See how we can take your IT from reactive to proactive with our managed IT services in Pittsburgh and surrounding areas. Check out the areas we serve, or contact us today to see how we can help push your IT to new heights.

Fill out the form below, or book in a time to have a chat with us.

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Get started by calling us at 412-770-2120, booking a time, or filling out a form.