If you’re struggling to come up with a solution to your IT needs, you are not alone. Many IT providers do not do the proactive work necessary to maintain your technology over time. You wouldn’t trust your health to a doctor who lacked the proper training on how to care for your body. It should be the same with the health of your business.
Let’s take a look and see the ways that unprofessional IT services could cost your business time, money, and energy.
A Hard-to-Reverse Mess
If you’re stuck with poor IT support for any length of time, chances are that your infrastructure has degraded into a confusing mess. Without skilled oversight and a diligently followed proactive procedure, technology will drift towards chaos.
Lack of documentation, confusing physical setups, the absence of standard practices, and having no plans for the future can put your business at risk. This can include security risk from intrusion, data loss risk from a lack of monitoring, and productivity risk when the system could perform better and more reliability, but doesn’t live up to its potential.
It usually takes a lot of time and money to remediate poorly implemented solutions or neglect that’s occurred over time. Often, we find an incredibly long list of neglected components of your IT system that can snowball over time.
Frustrating Daily Use
You want your IT systems to work properly so your employees remain productive, but it’s reasonable to assume that from time to time problems will occur. When they happen, you expect your IT people to fix the issues swiftly and professionally.
But what if that doesn’t happen? What if every time your users have an issue, they’re treated as an inconvenience and without proper professionalism? Will their issues be dealt with swiftly or ignored? This can create frustration with your team that will end up impacting their performance for you.
Higher Overall Costs
When your employees are held up with problems from unprofessional IT support, it decreases their productivity. If a computer and software give an employee the capacity to process 100 units per day, but they’re only processing 80 per day due to IT slowdowns, it hurts your company’s efficiency. This leads to higher technology costs because the money you put into new infrastructure isn’t utilized to its fullest potential.
IT should improve your users’ effectiveness, not hinder it. And when people can’t do their jobs efficiently because IT is slowing them down, that unnecessarily raises your costs.
Time is valuable. If you have to waste time with an IT person who doesn’t care about helping your business, you’re not spending that same time with someone who wants to be on your team and improve your IT setup. No matter how skilled with technology someone is, it’s still going to take a good bit of time to get acquainted with your particular infrastructure, specialized software, and employees’ needs.
Spend your time wisely and invest in someone who’s going to help your business grow, not hold it back. You’re going to have to show someone around your business and give them time to become knowledgeable with your IT no matter what, so save yourself the stress and find someone professional right from the start.
Good IT not only keeps you running smoothly in the present, but also makes plans for the future to ensure that you aren’t left behind when changes happen.
Don’t get left behind! Make sure that your providers keep you up-to-date with the latest trends so you don’t have to pay a lot of money to play catch-up later.
End Bad IT
If you’ve had enough of IT that doesn’t work for you, or don’t want to deal with an unprofessional situation anymore, we can help. Give Houk Consulting a call to find out how we can make a difference and provide better IT than you’ve ever had before.