January 12, 2016 How to fight back against ‘rant’ sites While ‘rant’ sites are not new, for many small and medium-sized business owners, the words found here from unsatisfied customer can sting. Of course the hurt from words pales in … Learn More
November 17, 2015 How to respond to criticism online The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent … Learn More