January 12, 2016
How to fight back against ‘rant’ sites
While ‘rant’ sites are not new, for many small and medium-sized business owners, the words found here from unsatisfied customer can sting. Of course the hurt from words pales in …
Insights
Category: Internet Social Networking and Reputation Management
November 17, 2015
How to respond to criticism online
The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent …
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